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Facebook Marketplace Scams - How to Buy and Sell Safely, to Recognize and Avoid Scams



Facebook Marketplace has become a popular platform for buying and selling goods, providing a convenient way for users to connect locally. However, as with any online marketplace, there are risks and potential scams that sellers should be aware of. In this article, we'll explore the common risks associated with selling on Facebook Marketplace and provide practical tips on how to avoid falling victim to scams.

Example of a scam on Facebook Marketplace

Recently, on Facebook Marketplace

  • Item:
    An eBike for sale on Facebook marketplace
    Seller, legitimate:

    Selling the ebike
    Buyer (scammer)
    Claims he wants to buy the ebike, sight unseen and will send $1200
    Situation
    The buyer/scammer asks for the seller's  address and sets a time to pick it up. Then says Venmo is asking for the seller's email address.
    Note:  Venmo doesn't do this. |
    Then the scammer says check your email and there is a bogus email from “Venmo”. 
    How to avoid this scam:
    Log in to Venmo to look for the payment. DO NOT click on ANY links the "buyer" sends you.

Common FB Marketplace Scams and Risks:

  • Payment scams
    Scammers may attempt to trick sellers with fraudulent payment methods, including fake checks, money orders, or phishing attempts. They might claim to have sent payment and request the item before the payment clears.
  • Meet-Up Safety Concerns
    Meeting in person is a common practice on Facebook Marketplace, but it comes with safety risks. Sellers may encounter buyers who have malicious intentions, leading to potential theft or harm during the exchange.
  • Fake Buyer Profiles:
    Some scammers create fake profiles to initiate transactions. They may engage in negotiation, express interest, and then disappear or present payment issues, wasting the seller's time.
  • Shipping Scams:
    Sellers who agree to ship items may face scams involving fake shipping labels, non-existent courier services, or buyers claiming they never received the item.

How to Avoid Facebook Marketplace Scams:

  1. Use Safe Payment Methods:
    Encourage the use of secure payment methods like PayPal, Venmo or cash for in-person transactions. Be cautious of requests for wire transfers, checks, or money orders.
  2. Verify Buyer Identities:
    Check buyer profiles for legitimacy. Look for active profiles with photos and friends. Communicate within the Facebook Messenger platform to ensure the user is genuine.
  3. Meet in Public Places:
    Choose well-lit, public locations for in-person exchanges. In front of a police station is ideal. Avoid secluded areas and consider bringing a friend along for added safety.
  4. Inspect Cash Payments
    If accepting cash, inspect bills for authenticity. Meet at a local bank where the buyer can withdraw the cash, ensuring its legitimacy.
  5. Be Skeptical of Overly Generous Offers:
    If a deal seems too good to be true, it probably is. Be cautious of buyers offering significantly more than the asking price or rushing the transaction.
  6. Use Facebook Messenger for Communication:
    Keep communication within the Facebook Messenger platform. Avoid sharing personal information like email addresses or phone numbers until you are confident about the buyer's legitimacy.
  7. Document the Transaction:
    Take photos of the item before the sale, especially for high-value items. Keep records of messages, payment receipts, and any other relevant information.
  8. Trust Your Instincts:
    If something feels off, trust your instincts. If a buyer's behavior raises red flags, consider ending the transaction.

How to Report Facebook Marketplace Scams

Report the scam promptly. Here's a step-by-step guide on how to report scams on Facebook Marketplace:

  1. Open the Facebook App:
    Launch the Facebook app on your mobile device or access Facebook through a web browser on your computer.
  2. Go to Marketplace:
    Navigate to the Facebook Marketplace by clicking on the shopping bag icon at the bottom of the app (mobile) or on the left sidebar of the Facebook homepage (web).
  3. Locate the Item/Profile:
    Find the item or profile associated with the potential scam. Click on the listing or go to the user's profile.
  4. Document Details
    Before reporting, take screenshots of any suspicious messages, profiles, or listings. This documentation can be useful if further action is required.
  5. Report the Listing or User:
    Look for the "More Options" or "..." button on the item listing or the user's profile. Click on it to reveal a dropdown menu.
  6. Select "Report":
    From the dropdown menu, choose the "Report" option. This will open a new window with various reporting options.
  7. Choose the Relevant Option:
    Facebook provides different reporting options. Select the one that best describes the issue. Options may include "Scams," "Suspicious Activity," or similar.
  8. Provide Additional Details:
    Facebook may prompt you to provide more details about the issue. Be specific and include relevant information about why you believe it's a scam. This additional information assists Facebook in investigating the report.
  9. Submit the Report:
    Once you've provided the necessary details, click on the "Submit" or "Send" button to submit the report.
  10. Block and Unfriend
    If you're communicating with a potentially fraudulent buyer or seller, consider blocking and unfriending them to prevent further interactions.

Additional Facebook MarketplaceTips:

 

  • Review Facebook's Policies
    Familiarize yourself with Facebook's policies regarding Marketplace transactions and prohibited activities to better identify potential scams.
  • Contact Support
    If the issue persists or if you believe the situation requires urgent attention, consider reaching out to Facebook's support through their Help Center for additional assistance.

 

Conclusion:

While Facebook Marketplace offers a convenient way to buy and sell items locally, it's essential for sellers to be vigilant about potential risks and scams. By following these precautions and staying informed, sellers can significantly reduce the likelihood of falling victim to fraudulent activities and enjoy a safer and more positive selling experience on Facebook Marketplace.