Translate this page to any language by choosing a language in the box below.

Email Scam: Did you receive an Email with an attachment, claiming WellsFargo Bank: Account Suspended

- -

Have You Received a Email from alert@noticed-wellsonline.com, claiming WellsFargo Bank: Security Alert - We have suspended your online banking access

Did you receive an email from donotreply.notice.wellsfargo.com - alert@noticed-wellsonline.com, claiming WellsFargo? Don't click on the links.  All links go to .sendgrid.net, not wellsfargo.com.

Don't fall for it.  It is a scam a

If you call them back or follow their instructions you will lose money and possibly your identity! The people behind this are the worst kind of human scum; willing to do anything to scare, threaten, lie, cheat and steal money from anyone, including the elderly and poor. They usually operate out of Nigeria, China, Russia and even some developed western countries. Attachments typically include malware to infect your computer, tablet or phone and allow the scammer to capture your passwords.

The scammers rely on the fact that many recipients may open the attachment out of simple curiosity or concern. You should always be very cautious of any unsolicited emails that claim that a package delivery has failed or been returned. No legitimate delivery company will send notice of a failed delivery via an unsolicited email. Especially not with an attachment.

Sample Scam Email:

Do NOT open any attachments!

1. Report received, February 12, 2022:

   From: Wells Fargo Online <alert@noticed-wellsonline.com>
   Date: February 12, 2022 at 10:43:03 PM EST
   Subject: Security Alert
   Reply-To: alert@noticed-wellsonline.com

   

   WELLS FARGO   We have suspended your online banking access   We're letting you know your Online Banking unauthorized access to your account on 02/12/2022. This alert pertains to your user ID, not to a specific account. We need you to verify your information to reactivate your account.    This suspension is temporary, to unlock your account visit wellsfargo.com and follow the instructions provided If you are receiving COVID-19 payment assistance, your payment may not be due at this time. If you have questions about your account, Wells Fargo Customer Service is available 24 hours a day, 7 days a week. Call us at 1-800-956-4442.   wellsfargo | Security Center | Contact Us Please do not reply to this automated email. 25e58-150-ae2f-edc3778ae-a2656bd3_61f9e148_43b0-3bca0   Unsubscribe

   

    

Information About donotreply.notice.wellsfargo.com - alert@noticed-wellsonline.com, claiming Wells Fargo Security Alert

There are several websites that focus on reports of scam Emails.

Wells Fargo has a page about this scam.

The links below go to pages on these other websites were you can read reports about the scams associated with this phone number (donotreply.notice.wellsfargo.com - alert@noticed-wellsonline.com, claiming Wells Fargo Security Alert):

• Microsoft Safety and Security Center
• Microsoft Community - Windows Support Scam - I was called by someone who said they were windows support and my computer was sending them warnings and messages!
• ARS Technica

 

Recommendations- What to do:

Do  not open the attachment. Delete the email.

Report the scam to Wells Fargo:

• Wells Fargo
• reportphish@wellsfargo.com
• 866-867-5568

Wells Fargo has instructions:

If you responded

If you clicked on a link, opened an attachment, or provided personal or account information, call Wells Fargo immediately at 1-866-867-5568.

If you didn' t respond

Forward the suspicious email or text to reportphish@wellsfargo.com and delete it. You will receive an automated response.1 We will review your message right away and take action as needed.

 

And please let us know about any suspicious calls or emails you receive.  We look for patterns so that we can alert the authorities and victims to new scams, before it is too late!

• Only open email or IM attachments that come from a trusted source and that are expected
• Use an anti-virus/anti-spam package (we recommend Norton 360 or Norton Internet Security scan all attachments prior to opening. Click here to see Norton 360 prices, reviews, ordering, etc. .
• Delete the messages without opening any attachments
• Do not click on links in emails that come from people you do not know and trust, even if it looks like it comes from a company you know.
• Keep your anti-virus software up to date
• Keep your operating system up to date with current security patches. Click here for an article that describes how to do this.

Definitions: What are viruses, trojans, worms and more?

 Malware is a category of malicious software code that includes viruses, worms, bots, backdoors and Trojan horses. Malware uses popular communication tools to spread, including viruses and worms that are sent through email and instant messages, Trojan horses in email attachments or received when you visit a corrupted website, and virus-infected files downloaded from file sharing P2P connections.This can be confusing, so here is a simple breakdown. See this article from CISCO for a more detailed description.

Viruses

A computer virus propagates itself by inserting a copy of itself onto your computer. Viruses can range in severity from causing mildly annoying effects to damaging data files or software. Almost all viruses are attached to an executable file, which means the virus may be on your computer or in an email, but will not be active or able to spread until you run it, click on it, or open the file or attachment.

Worms

Computer worms are similar to viruses in that they reproduce copies of themselves and can cause the similar damage. But worms are standalone software and do not require the user to open an attachment (although they can) - often they take advantage of weaknesses in operating systems to spread from computer to computer throughout a network (home or company)

Trojans

A Trojan is named after the wooden horse the Greeks used to enter Troy. It is a harmful file that looks legitimate, such as "Attached is your invoice. Click here to open it.". Users are typically tricked into loading and executing it on their systems. After it is activated, it can achieve any number of attacks on the host, from irritating the user (popping up windows or changing desktops) to damaging the host (deleting files, stealing data, or activating and spreading other malware, such as viruses). Trojans are also known to create back doors to give malicious users access to the system.

Bots

"Bot" comes from the word "robot" and is an automated process that interacts with other network services. A typical good use of bots is to gather information (such as web crawlers), or interact automatically with instant messaging (IM), Internet Relay Chat (IRC), or other web interfaces. They may also be used to interact dynamically with websites. Bots can be used for either good or malicious intent. A malicious bot is self-propagating malware designed to infect a host and connect back to a central server that may control an entire network of compromised devices, or "botnet. Bots can include the ability to log keystrokes, gather passwords, capture and analyze packets, gather financial information, launch DoS attacks, relay spam, and open back doors on the infected host.

Backdoor

AA back door is an undocumented way of getting into a computer system, bypassing the normal security logon mechanisms. Some back doors are placed in the software by the original programmer and others are placed on systems through a system compromise, such as a virus or worm. Usually, attackers use back doors for easier and continued access to a system after it has been compromised. This is commmon when software makes your computer a "zombie".

For a comprehensive list of national and international agencies to report scams, see this page.