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Phixey Reviews - Cell Phone, Notebook, Laptop warranty service

Phixey: Inexpensive warranty for your electronic devices: Does it really work?

That, as they used to say, is the $64,000 question. As of November 2022, there are quite literally zero published reviews of the Phixey.com service, save one lone blank review of Phixey on TrustPilot (which, oddly, is listed as both 3.2 stars AND 1-star), with no text to explain why the reviewer gave it 1one star.  Which makes it pretty useless as reviews go.

Stuart Varney interviewed a top executive of Phixey in September 2022 on Varney and Company on Fox Business. Phixey offers a very inexpensive service to warranty cell phones, laptops, notebook computers, tablets, etc.

The cost

About $20/year as of November 2022 for cell phones, $30/year for tablets and laptops. It refers to itself as a "membership club" with a network of technicians throughout the country.

The service offers:

They say they will repair damage, cracked screens, etc.  Their website says:

Receive a free repair on your device with no deductible. Our technician can give you quality in-store repairs, or we'll save you the trip to the repair store and come to you

Limitations and fine print

1. Waiting period: There is a 60 day waiting period for the free repairs after you sign up and enter the ID for each of your devices.
2. One repair per year: The fine print simply says "One FREE REPAIR per year". There is no further explanation. What is a cracked screen AND a battery that won't charge?
3. No replacement, if it cannot be repaired: The Phixey FAQs page says "If a device cannot be repaired, we will not replace it.".  Who and how is it defined whether the dived can be repaired?  Is there a cost ceiling? What if one technician says it cannot be fixed, but another could do it? There appears to be no list or explanation of what defines "cannot be repaired".  This is concerning. It implies that they will only repair trivial, easy, inexpensive damage.
4. Dead batteries: Unknown. It depends whether they consider a battery that will not hold a charge a "broken phone.  It is not at all clear from their website.

How well does Phixey work?

We don't know.  There are no reports anywhere that we can find. We are currently evaluating their services directly; there is a 60 day waiting period. 

Once we have tested their repair service, we will report. Check back in December!

 If you have any experience with Phixey to share, please write us!