To File a Complaint:

If you feel you have been scammed by Bruce A. Berman - be sure to file a complaint online with the Better Business Bureau - just click this link: www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13209187 and look for "File a Complaint" near the bottom right corner of the page 

November 6, 2006: A victim writes:

"Just to let you know...I was scammed into the CD offer that Bruce Berman was offering. I spoke to the representative in India and got the same pitch that you got. I held my position and insisted on returning the CDs. I had opened one of the CDs (EBAY Instant Income) and with that, my decision was pretty clear. I didn't want them! But, I did not understand the importance of the condition the CDs needed to be in for return. The reason was that I could barely understand the representative from India that I was talking to.

Not only that, the representative gave me an RMA # for the return and didn't mention that I would be receiving the below email. Well, the RMA # he gave me over the phone did not match the one in the E-mail (imagine that!). This, I think, could have been a ploy to have the customer pay the whole $99.00 since it wouldn't have been labeled properly for return.

All said and done, I took the final offer for the $9.90 because I figured my shipping cost would exceed that. So I ended up paying $13.85 for a good lesson.

It would be great if you could post this on your website being that it may save someone some more money. Since trying to fight this would be time consuming and probably cost too much.

The subject line read:

"FW: YOUR RMA AND $9.90 OFFER FROM THE BERMAN INVESTMENT GROUP"

-----Original Message-----
From: customercare@bruceaberman.com [mailto:customercare@bruceaberman.com]
Sent: Tuesday, November 07, 2006 5:01 PM
To: memo70@adelphia.net
Subject: YOUR RMA AND $9.90 OFFER FROM THE BERMAN INVESTMENT GROUP

Dear  XXXXX,

You have requested the following Return Merchandise Authorization for your product from The Berman Investment Group. Your RMA number is # 30878RC. In order to ensure that you are not billed for the products and that your account is closed the products must be postmarked within 5 days. To insure the proper identification of your return please enclose a copy of this email with your return package and write you RMA #on your return package. It's not too late to accept our final offer! We Have ONE LAST OFFER for you! For only $9.90 you can keep all the MONEY MAKING products in your possession. The Berman Investment Group has issued you an RMA and your account will be closed when we receive your products back but we wanted to give you one last opportunity to keep the MONEY MAKING products in your possession. Just reply to this email with "Accept Offer" in the subject line to accept this offer.At that time they will bill your credit card for only one payment of $9.90 and the products are yours to keep. If this issue was not handled to your satisfaction then please reply to this email with "Not Satisfied" in the subject line and a member of our corporate customer care will gladly assist you. We appreciate your interest in our products and welcome you to visit our website at www.BruceABerman.com for future product offerings. Our return address is: Berman Investment Group Attention: Customer Care 12650 Westminster Ave Santa Ana, CA 92706

Thank you and "Have a Profitable Business Day"

Customer Care 877 237 6265  

April 6, 2006: Charles writes:

"First, nobody should call and put the order for the free book, because we know now it's a scam. But if like me, you dropped your guard one day and got sucked in, you have options. First, you can return the audio CDs, but of course you have to pay shipping and worry about them closing your account properly. Or, you can call and say you want to return the product, they will lower the offer every step of the way. On the phone, make sure to hesitate and sound uncertain enough to get the lowest phone offer, should be $15. Then confirm you want to return the product and hang up. You will receive an email with the 'Return Authorization Number' and... one last offer for $9.90.

At that point you can decide whether you want to keep everything for $13.85 (9.90 + 3.95) or simply take the hit and pay the shipping back.

If you paid $99.90 already, I would get on the phone right now, complain and complain to anyone you can get on the line until they offer a $90 credit. Threat small claims court, whatever you have to. They will work the same way, start with a $25 credit offer, put you on hold. Complain some more you will get a $50 credit offer. And keep going until you get a $90 credit offer."

And see this page for a dialogue with the Bruce A. Berman website, when one victim tries to return the cd's.