Did You Receive an Unexpected Call From (347)480-1454, claiming to be Microsoft Technical Support?  It may be a Scam!

Did You Receive an Unexpected Call From (347)480-1454, claiming to be Microsoft Technical Support?  It may be a Scam!

Scam - - your computer is infected

Have You Received a Scam Phone Call?
(347)480-1454, claiming to be Microsoft Technical Support

Did you receive a call from (347)480-1454, claiming to be Microsoft Technical Support saying that since you were a valued customer, they had received reports sent by your computer, that it was infected with computer viruses, worms or other malware?? Don't send them money nor give them any credit card, bank account or other personal information!

Microsoft warns that they might offer to help solve your computer problems or sell you a software license. Once they have access to your computer, they can do the following:

  • Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.
  • Take control of your computer remotely and adjust settings to leave your computer vulnerable.
  • Request credit card information so they can bill you for phony services.
  • Direct you to fraudulent websites and ask you to enter credit card and other personal or financial information there.

Microsoft also states that neither Microsoft nor their partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes.

The scammers may claim they work for:

  • Windows Helpdesk
  • Windows Service Center
  • Microsoft Tech Support
  • Microsoft Support
  • Windows Technical Department Support Group
  • Microsoft Research and Development Team (Microsoft R & D Team)

Scammers are not just busy on the internet, they are burning up the phone lines in attempts to scam people. See below for a consumer report of calls from (347)480-1454, claiming to be Microsoft Technical Support:


  1. Report received, May 18, 2013:

    Sent: Monday, May 06, 2013 11:25 AM

    --------------------- COMMENTS -----------------------------

    I was contacted on my home phone number on 5/04/2013 by a gentleman claiming to be from MicroSoft Technical Support. He told me that they have been receiving information from my computer that someone has accessed my computer and is using it for fraudulant purposes.  He then asked me to go to my computer and allow him to remotely access my information.  I told him I wasn't able to at this time, but could he give me a phone number to contact him at a later time.  He did, which was (347)480-1454 which is a residence in South Richmond Hill, NY. ( I looked the number up) When I asked him for his company name and information he hung up.  I then went on the MicroSoft website and this was listed as a scam.  I wanted to report this to you as he did give me a phone number.  Perhaps you could investigate as someone else may fall for this.  Thank you.

    Another report:

    May 6, 2013 4:33 EST

    Call from "private caller," Indian-like accent, told me he was from Windows, there was trouble with my computer, asked me to press Windows Key and R on my computer. Told him I was busy, would call him back. He gave this number as 208-123-8620 and said his "code" was 44.

     

    Another report:

    Saturday, April 27, 2013 2:55 PM

    I received a phone call from 288-918-6555. A man with a thick Indian or South Pacific sounding accent told me he was calling from Microsoft because my computer has a virus and was in serious danger. If I would log into my computer quickly, he would talk me through what I needed to do to remedy it. He stated because I registered my computer with Microsoft when I got it, they were alerted to the problem & able to call me because I had submitted my phone nu,mber at the time I registered the computer. I knew he was trying to scam me so I began asking him questions about his location, how and when he received the information, etc. He became annoyed and kept saying to quickly go to my computer. When I told him I thought he was lying to me, he said something like: Who told you that? F**k you, mother f**ker! I shared this same complaint on: http://www.callercenter.com/288-918-6555.html

    AAnother report:

    Friday, April 26, 2013 12:25 PM

    I recieved a phone call from Microsoft India Tech Support telling me my computer is sending them a virus and they wanted to gain access to my computer to fix it.  I asked how they got my personal cell number and they said they backtracked my IP address and then looked in my Microsoft warrenty file and got this phone number.

     

    The phone number that called me was 800-136-5664.

    Another report:

    Wednesday, April 24, 2013 6:11 AM

    I was told by hotmail a hacker took over my acct. I called microsofts number using my cell they wanted to take over control of my computer. I said to them i am a level 5 tech and all info is stored on your server why do you need to use teamviewer. I use this program to help others everyday. So she asked me to logon i used a machine with nothing on it was just programed and was never on internet but to pu upcates. After 20 minutes i watched her go to areas on my computer that she had no reason to go to . Tell me my new machine had some problems and she could reset my email i had for 15 years for 90.00. I told her she was full of crap and they could keep the hotmail acct. I use yahoo mostly or gmail. 

    Another report:

    Tuesday, April 16, 2013 11:33 PM

    I received a phone call on my cell phone from the following number: 326-172-0000.  The man had a very heavy Indian accent. Said he was calling from Microsoft Tech Support and that there was a problem with my computer.  I quickly knew it was a scam and told him I am reporting him to authorities and he quickly hung up.

    Another report:

    4/11/13  approx. 6:00 p.m. 

    -received a phone call from Pennsylvania 570-880-7001  guy with heavy accent claiming he was calling as some sort of representative of Microsoft.  Got testy when I asked again who he was with.  was pushy and wanted me to get on my computer and go to a website onlinewyzrds.com.  I asked why, he said to detect problems with my computer.  I informed him I was having no problems with the computer.  Was very curt when I asked again who he was working for.  He said "I have already told you twice, you need to get on the website"/ 

    I told him I would give him my husband's number... his reply was" I can take his number but he is not in front of your PC". 

    He didn't call back. 

    Another report:

    Monday, April 08, 2013 10:14 PM

    I've gotten several phone calls from someone with an Indian accent claiming to work for Microsoft; that my computer is sending out spam emails and needs the Windows program repaired. My caller ID on my cell phone read "1024". He asked me to give him access to my computer over the internet and let him "fix" the problem. He even quoted me back a partially correct home address for me. Who are these people?

    Another report:

    Wednesday, March 27, 2013 8:08 PM

    A foreign gentleman called my business phone and told me was with a group (didn't actually say a business name) that helped people correct the errors in their computers.

    He then told me my computer was not accepting updates from Microsoft.

    When I told him my computer was working fine (it's new) he then said they would be happy to help me with the errors and correct it, and asked if my computer was turned on.

    I asked how he knew what was wrong with my computer and how he knew my phone number was connected to it, he hung up.

    I then called the number back and got no answer, the voice mail was young children making a cute little ditty ending with "please leave a message" So I did. I said I was reporting the number to the authorities.

    I was immediately called back by a woman with no accent and claimed she lived in Utah and there had been no outgoing calls from her phone.

    I told her what was going on and she didn't seem worried or to care, so I don't know if she was in on the scam, or is a victim as well, and maybe her number was cloned.

    In any case, the number I was called from is (435) 764-0594, look out for it.

    Another report:

    Tuesday, April 16, 2013 11:33 PM

    A guy with a middle-eastern accent called me and said he was from Microsoft. He told me to go to eventview view and should me "viruses" on my computer. then he told me to go to Run window and type in ammyy.com. that is  when i googled ammyy and found out it was a scam and i confronted him. he denied it and hanged up.

    Another report:

    Friday, June 15, 2012 2:22 PM

    I have been pestered 3 times from a foreign man calling from 09999100116 who states that my computer has an infection & he wanted me to turn on my computer so he can show me where the virus is he states he is calling from microsoft; each time i have advised i am not interested & they have hung up; it started without them advising they are from microsoft but now they are stating they are calling from microsoft when they 1st come through - i have had a nice chat with microsoft who advised it sounds like a scam:

     

    You are now chatting with 'Alice'.

    Alice: Welcome to Microsoft Customer Service Chat, Stephen. Please give me a moment while I review your question. Is that okay?

    Alice: Thank you for waiting.

    Alice: I understand that you have received a suspicious phone call from someone claiming to be a Microsoft Technical Support professional who states they are calling to fix your computer.

    Alice: I appreciate you taking the time to report this to Microsoft.

    Alice: Did the caller take control of your computer and have you provided confidential information?

    Stephen: I do not know - without being rasist all i know is they are foreign & calling from 09999100116

    Alice: Did the caller take control of your computer and have you provided confidential information?

    Stephen: N i have not let them connect to my pc as i have 3 & unsure how they can detect a virus so i just hung up but they have called at least 4 - 5 times

    Stephen: Sorry no

    Alice: Good to know that you not provided any personal information.

    Alice: The phone call that you received is a hoax call. Microsoft does not call consumers to offer technical assistance and force you to allow remote access on your computer. Please hang up the call.

    Alice: Please note that Microsoft has been doing a lot of plans to combat these fraudulent callers. While Microsoft is doing their best to eradicate them, the best thing that you can contribute now is to disregard unsolicited phone calls to avoid compromising your computer's information as well as your personal information.

    Alice: The following site provides information on how to avoid tech support phone scams:

    Alice: The following site provides information on how to avoid tech support phone scams:

    Alice: Stephen, you can also report this phone scam to FTC (Federal Trade Commission).

    Alice: Please click here to contact FTC.

    Stephen: ok thanks

    Alice: You are welcome.

    Another report:

    Wednesday, April 18, 2012 3:03 PM

    On April 16 at about 5:30PM CST a phone call from a James Parker 315-890-0924 stated that Windows Support was receiving emails from my computer that the Computer Management was infected with virus and computer may crash.

    He gave a code to view into the computer management and showed numerous virus which could not be deleted.  He then connected me via www.techviewer.com ID 562-967-591 Password 2989 to a Mason Peterson 361-277-2288.  The procedure he stated would not remove the virus, that I needed a Total Security System to protect the entire computer and the antivirus system l I had was only protecting the 'C" drive.  Mason stated that the Total Security System -Windows Genuine Software (The Licensed Version) was Anti Virus, Anti Malware, Anti Rootkit, Anti Phishing, WEB protecton, USB protection, Spam control + Windows Repair Toolkit, and System Repair Toolkit:  Of which the market price = $400.00 for 1 year; Windows Price:  $99.00 for 2 years+Tech Support; $150.00 for 4 years+Tech. Support; $200.00 for 6 years+ Tech Support; and $250.00 for lifetime+Tech Support.   I told him that I would need to discuss with husband and get back with him; that I needed a name and call back number and would he please send an email with the information as stated.  He declined to send an email and said he would put an icon on the desktop, which he in fact did and I have a copy  of that icon information before deleting from my computer desktop.

     

    I have had Windows for years and never received such a call so I was suspecious especially when he did not refer me to a Microsoft Windows home website to view the offer online.


    Information About (347)480-1454, claiming to be Microsoft Technical Support/h2>

    There are several websites that focus on reports of scam phone calls.

    A search on this number turns up reports that say this is

    The links below go to pages on these other websites were you can read reports about the scams associated with this phone number ((347)480-1454, claiming to be Microsoft Technical Support):


    Information About Specific Phone numbers

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    What to do about it

    See these pages for guidance as applicable to your specific situation:


    For a comprehensive list of national and international agencies to report scams, see this page.