Phishing and Vishing Identity Theft Scams
The US Airways - Reservations Email Scam
Redirects to spoofed (Fake) website: www.centorani.com
You may have received an email like the one below that looks very authentic, like it came from US Airways - Reservations, or a phone call about the same subject. It is an attempt to get you to enter confidential information (typically a social security number, name, address, bank account information, etc., to allow the scammers to steal your identity and open credit cards in your name.
This email was not sent by US Airways - Reservations; US Airways is a victim as well. This is referred to as spoofing (making a fake email that looks legitimate, "phishing" (when by email) or "vishing" (when by telephone). If you receive an email similar to the one below, DO NOT click on the link, and do not enter any information on the forms there.
The website that the link leads to is a spoof; a fake website, not created by US Airwayss. It goes to www.centorani.com, not US Airways Reservations! When you enter the information they ask for, you will simply be handing the thieves the keys to your bank accounts. That is how spoofing, phishing and vishing works.
Remember, no reputable business would send you an email or a phone call requesting your personal account information. Any such email you receive asking for this information should be considered phony and brought to the attention of the business being 'phished'.
Anytime you need to go to a website for your bank, credit card companies or other personal, financial or confidential information; do not follow a link in an email; just type their address in your browser directly (such as www.USAirways.com )
Below are actual phishing emails that started circulating in early 2008. We have put a warning over the links to the phisher's website, which is http://centorani.com/Nv8QYtkR/index.html
It is possible that the owners of the website (centorani.com) are not involved, and that their server has been hacked, but the fact remains that this is the address the scam goes to.
From: "US Airways - Reservations" <email@example.com>
Date: Tue, Apr 3, 2012 8:43 am
Subject: Confirm your US airways online reservation.
To: < your email address>
You can check in from 24 hours and up to 60 minutes before your flight (2 hours if you're flying internationally). Then, all you have to do is print your boarding pass and go to the gate.
Confirmation code: 853499
Check-in online: Online reservation details
Departure city and time
Washington, DC (DCA) 10:00PM
Depart date: 4/5/2012
US Airways, 111 W. Rio Salado Pkwy, Tempe, AZ 85281 , Copyright US Airways , All rights reserved.
What is Phishing?
Phishing is an attempt by an individual or group to solicit personal
information from unsuspecting users by employing social engineering techniques.
Phishing emails are crafted to appear as if they have been sent from a
legitimate organization or known individual. These emails often attempt to
entice users to click on a link that will take the user to a fraudulent website
that appears legitimate. The user then may be asked to provide personal
information such as account usernames and passwords that can further expose them
to future compromises. Additionally, these fraudulent websites may contain
Learn More About Phishing
The following documents and websites can help you learn more about phishing and how to protect yourself against phishing attacks.
- Avoiding Social Engineering and Phishing Attacks
- Protecting Your Privacy
- Understanding Web Site Certificates
- Anti-Phishing Working Group (APWG)
- Federal Trade Commission, Identity Theft
- Recognizing and Avoiding Email Scams
Methods of Reporting Phishing Email to US-CERT
For more information about phishing, see