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Phishing Scams: Sooper Credit Union

Phishing and Vishing Identity Theft Scams
The Sooper Credit Union Email Scam
Redirects to spoofed (Fake) website

You may have received an email like the one below that looks very authentic, like it came from Sooper Credit Union, or a phone call about the same subject. It is an attempt to get you to enter confidential information (typically a social security number, name, address, bank account information, etc., to allow the scammers to steal your identity and open credit cards in your name.

This email was not sent by Sooper Credit Union; Sooper Credit Union is a victim as well. This is referred to as "phishing" (when by email) or "vishing" (when by telephone). If you receive an email similar to the one below, DO NOT click on the link, and do not enter any information on the forms there.

The website that the link leads to is a spoof; a fake website, not created by Sooper Credit Union. It does not go to Sooper Credit Union! When you enter the information they ask for, you will simply be handing the thieves the keys to your bank accounts.  That is how spoofing, phishing and vishing works.

Remember, no reputable business would send you an email or a phone call requesting your personal account information. Any such email you receive asking for this information should be considered phony and brought to the attention of the business being 'phished'.

Anytime you need to go to a website for your bank, credit card companies or other personal, financial or confidential information; do not follow a link in an email; just type their address in your browser directly (such as http://www.soopercu.org/ )

Below are actual phishing emails that started circulating in early 2008. We have put a warning over the links to the phisher's website.


Thu, 24 Apr 2008 10:24:16 -0700

Dear Member,

Because you have to many wrong attemps on your Sooper Credit Union Online Banking, we had to put your account on hold.

Account Status: Temporary Blocked

We ask you to complete as soon as possible our security steps which will reactivate your online banking.

To do this please follow the link bellow :

https://mfa.homebanking.soopercu.org/auth/status-canged_Authorize?fiid=1

After this steps are complete you will be contacted by phone in 3 days by a Sooper Credit Union representative.

 

© 2008 Sooper Credit Union. All rights reserved.


What to do

Sooper Credit Union has been made aware of some fraudulent e-mail and phone activities asking to confirm account information using Sooper Credit Union's name and logo. If you would like more information or wish to report that you have been a victim of a scam, please call their Call Center Supervisor, Domenic Sansotta at (303) 427-5005 during normal working hours or e-mail phishing@soopercu.org. You can also contact Sooper Credit Union to report any fraudulent activity on your Sooper Credit Union accounts by calling the Denver Branch at (303)986-7500 or toll free at 1(888)SOOPER-1.

They would also appreciate it if you forward any suspicious e-mails to phishing@soopercu.org.

Please note: Sooper Credit Union will never send an email or call you requesting your account number, PIN or credit card information. Never respond to a request for this information.

Sooper Credit Union Phishing Scam Examples:

Sooper CU has published the following examples on their website:

For more information about phishing, see this page.


Message headers

Received: from mail.vanbergconstruction.com (76.227.86.206 [76.227.86.206])

          by dm35.mta.everyone.net (EON-INBOUND) with ESMTP id dm35.480fe5cd.2bdad6

          for <spenlo@netscape.com>; Thu, 24 Apr 2008 10:24:41 -0700

Received: from User ([76.227.39.114]) by mail.vanbergconstruction.com with Microsoft SMTPSVC(6.0.3790.3959);

From: "Sooper Credit Union"<service@soopercu.status.com>

Subject: Account Status Changed

Date: Thu, 24 Apr 2008 13:27:06 -0400

MIME-Version: 1.0

Content-Type: text/html;

          charset="Windows-1251"

Content-Transfer-Encoding: 7bit

X-Priority: 1

X-MSMail-Priority: High

X-Mailer: Microsoft Outlook Express 6.00.2600.0000

X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000

Return-Path: service@soopercu.status.com

Message-ID: <SBS-VANBERGRqf69aZb0000017e@mail.vanbergconstruction.com>

X-OriginalArrivalTime: 24 Apr 2008 17:24:16.0888 (UTC) FILETIME=[05F89F80:01C8A630]

To: undisclosed-recipients: ;