Chase Bank Fake Email Scam

Phishing - The Chase Bank Email Scam

This is not scam created BY Chase; they are a victim as well. If you receive an email similar to the one below, DO NOT click on the link, and do not enter any information on the forms there.

The website that the link leads to is a spoof; a fake website, not created by Chase.  When you enter the information they ask for, you will simply be handing the thieves the keys to your bank accounts.  That is how spoofing and phishing works.

Remember, no reputable business would send you an email requesting your personal account information. Any such email you receive asking for this information should be considered phony and brought to the attention of the business being 'phished'.

Anytime you need to go to a website for your bank, credit card companies or other personal, financial or confidential information; do not follow a link in an email; just type their address in your browser directly (such as )

Below are actual phishing emails that started circulating in late 2005. We have removed the links to the phisher's website.

What to do:

Please forward the email you received to so Chase can investigate it for you. You'll receive an automated response to let Chase know we received the email, and they willl follow up with you if necessary in 2 business days.

If you're worried you might have unintentionally compromised your Chase account, Please contact Chase immediately. The sooner they know what has happened, the sooner they can begin to help you.

If you have compromised any of these types of information below, please notify Chase at one of the numbers on this page.

  • Your credit or debit card number
  • Personal identifiable information, such as your Social Security or Tax ID Number
  • login information, including your User ID and Password
  • For more information, please read Chase's Identity Theft Kit (PDF).

Examples of the fake emails:

Dear Chase Customer

We recently reviewed your account, and suspect that your Chase Internet Banking account may have been accessed by an unauthorized third party.

Protecting the security of your account and of the Chase network is our primary concern. Therefore, as a preventative measure, we have temporarily limited access to sensitive account features.

To restore your account access, please take the following steps to ensure that your account has not been compromised:

1. Login to your Chase Internet Banking account. In case you are not enrolled yet for Internet Banking, you will have to use your Social Security Number as both your Personal ID and Password and fill in the required information, including your name and account number.

2. Review your recent account history for any unauthorized withdrawals or deposits, and check your account profile to make sure no changes have been made. If any unauthorized activity has taken place on your account, report to Chase staff immediately.

To get started, please click the link below:

We apologize for any inconvenience this may cause, and appreciate your assistance in helping us maintain the integrity of the entire Chase system.

Thank your for your prompt attention to this matter.


The Chase BankTeam.

E-mail Example #2

Dear JPMorgan Case & Co. Member

For the User Agreement, Section 9, we may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if we believe that your actions may cause financial loss or legal liability for you, our users or us.
Our terms and conditions you agreed to state that your service must always be under your control or those you designate all times. We have noticed some unusual activity related to your service that indicates that other parties may have access and or control of your informations in your service.
We recently noticed one or more attempts to log in to your JPMorgan Chase & Chase Manhattan, service from a foreign IP adress. If you recently accessed your service while traveling, the unusual log in attempts may have been initiated by you. However, if you did not initiate the logins, please visit JPMorgan Chase & Chase Manhattan, homepage as soon as possible to restore your account status.

The log in attempt was made from:

ISP host :

To restore your account status click the link below:

If your received this notice and you are not authorized service holder, please be aware that it is in.

E-mail Example #3

Chase Bank Online' Department Notice

You have received this email because you or someone had used your account from different locations. For security purpose, we are required to open an investigation into this matter.

In order to safeguard your account, we require that you confirm your banking details.

To help speed up this process, please access the following link so we can complete the verification of your Chase Online' Banking Account registration information :

Please Note:
If we do not receive the appropriate account verification within 48 hours, then we will assume this Chase Bank account is fraudulent and will be suspended. The purpose of this verification is to ensure that your bank account has not been fraudulently used and to combat the fraud from our community.

We appreciate your support and understanding and thank you for your prompt attention to this matter.


Chase Bank - Chase Online' Banking Department

For more information about phishing, see this page.



For a comprehensive list of national and international agencies to report scams, see this page.

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