Chase Bank Fake Email Scam
Phishing - The Chase Bank Email Scam
This is not scam created BY Chase; they are a victim as well. If you receive
an email similar to the one below, DO NOT click on the link, and do not enter
any information on the forms there.
The website that the link leads to is a spoof; a fake website, not created by
Chase. When you enter the information they ask for, you will simply be
handing the thieves the keys to your bank accounts. That is how spoofing
and phishing works.
Remember, no reputable business would send you
an email requesting your personal account information. Any such email you
receive asking for this information should be considered phony and brought to
the attention of the business being 'phished'.
Anytime you need to go to a website for your bank, credit card companies or
other personal, financial or confidential information; do not follow a link in
an email; just type their address in your browser directly (such as
Below are actual phishing emails that started circulating in late 2005.
We have removed the links to the phisher's website.
What to do:
Please forward the email you received to email@example.com so
Chase can investigate it for you. You'll receive an automated response to
let Chase know we received the email, and they willl follow up with you if
necessary in 2 business days.
If you're worried you might have unintentionally compromised your Chase
account, Please contact Chase immediately. The sooner they know what has
happened, the sooner they can begin to help you.
If you have compromised any of these types of information below, please
notify Chase at one
of the numbers on this page.
- Your credit or debit card number
- Personal identifiable information, such as your Social Security or
Tax ID Number
- Chase.com login information, including your User ID and Password
- For more information, please
read Chase's Identity Theft Kit (PDF).
Examples of the fake emails:
We recently reviewed your account, and suspect that your
Chase Internet Banking account may have been accessed by an
unauthorized third party.
Protecting the security of your account and of the Chase
network is our primary concern. Therefore, as a preventative
measure, we have temporarily limited access to sensitive account
To restore your account access, please take the following
steps to ensure that your account has not been compromised:
1. Login to your Chase Internet Banking account. In case you
are not enrolled yet for Internet Banking, you will have to use
your Social Security Number as both your Personal ID and
Password and fill in the required information, including your
name and account number.
2. Review your recent account history for any unauthorized
withdrawals or deposits, and check your account profile to make
sure no changes have been made. If any unauthorized activity has
taken place on your account, report to Chase staff immediately.
To get started, please click the link below:
We apologize for any inconvenience this may cause, and
appreciate your assistance in helping us maintain the integrity
of the entire Chase system.
Thank your for your prompt attention to this matter.
The Chase BankTeam.
E-mail Example #2
Dear JPMorgan Case & Co. Member
For the User Agreement, Section 9, we may immediately issue a
warning, temporarily suspend, indefinitely suspend or terminate
your membership and refuse to provide our services to you if we
believe that your actions may cause financial loss or legal
liability for you, our users or us.
Our terms and conditions you agreed to state that your service
must always be under your control or those you designate all
times. We have noticed some unusual activity related to your
service that indicates that other parties may have access and or
control of your informations in your service.
We recently noticed one or more attempts to log in to your
JPMorgan Chase & Chase Manhattan, service from a foreign IP
adress. If you recently accessed your service while traveling,
the unusual log in attempts may have been initiated by you.
However, if you did not initiate the logins, please visit
JPMorgan Chase & Chase Manhattan, homepage as soon as possible
to restore your account status.
The log in attempt was made from:
ISP host : c-64-154-34-134.hsfgd1.il.comcast.net
To restore your account status click the link below:
If your received this notice and you are not authorized service
holder, please be aware that it is in.
E-mail Example #3
Chase Bank Online' Department Notice
You have received this email because you or someone had
used your account from different locations. For security
purpose, we are required to open an investigation into this
In order to safeguard your account, we require that you
confirm your banking details.
To help speed up this process, please access the following link
so we can complete the verification of your Chase Online'
Banking Account registration information :
If we do not receive the appropriate account verification within
48 hours, then we will assume this Chase Bank account is
fraudulent and will be suspended. The purpose of this
verification is to ensure that your bank account has not been
fraudulently used and to combat the fraud from our community.
We appreciate your support and understanding and thank you
for your prompt attention to this matter.
Chase Bank - Chase Online' Banking Department
For more information about phishing, see
For a comprehensive list
of national and international agencies to report scams, see this page.