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Chase Online Email Scam: Did you receive an Email claiming Your account may be suspended until you update your information
Phishing - The Chase Online Email Scam
This is not scam created BY Chase; they are a victim as well. If you receive
an email similar to the one below, DO NOT click on the link, and do not enter
any information on the forms there.
The website that the link leads to is a spoof; a fake website, not created by
Chase. When you enter the information they ask for, you will simply be
handing the thieves the keys to your bank accounts. That is how spoofing
and phishing works.
Remember, no reputable business would send you
an email requesting your personal account information. Any such email you
receive asking for this information should be considered phony and brought to
the attention of the business being 'phished'.
Anytime you need to go to a website for your bank, credit card companies or
other personal, financial or confidential information; do not follow a link in
an email; just type their address in your browser directly (such as
www.Chase.com )
Below are actual phishing emails that started circulating in late 2005.
We have removed the links to the phisher's website.
What to do:
Please forward the email you received to abuse@chase.com so
Chase can investigate it for you. You'll receive an automated response to
let Chase know we received the email, and they willl follow up with you if
necessary in 2 business days.
If you're worried you might have unintentionally compromised your Chase
account, Please contact Chase immediately. The sooner they know what has
happened, the sooner they can begin to help you.
If you have compromised any of these types of information below, please
notify Chase at one of the numbers on this page.
- Your credit or debit card number
- Personal identifiable information, such as your Social Security or
Tax ID Number
- Chase.com login information, including your User ID and Password
- For more information, please
read Chase's Identity Theft Kit (PDF).
Examples of the fake emails:
From: "Chase Online"
To: "Recipients" Cc: Sent: Fri,
01 Apr 2016 16:22:42 +0200 Subject: Your New Message from
Chase Online(SM)�
Dear Esteemed Customer,
We are unable
to activate your account because we have just upgraded our
online
security parameters to make your
Bank account and information more secured from online frauds, so we
request that you reconfirm your online Banking details with the
one we have on file before you will be able to send and receive
money online.
Your account may be place on restricted status. Restricted
accounts continue to receive payments, but they are limited in
their ability to send or withdraw funds. To lift this
restriction, you need to login into your account (with your
username or SSN and your password), then you have to complete
our verification process. You must reconfirm your credit card
details and your billing information as well. All restricted
accounts have their billing information unconfirmed, meaning
that you may no longer send money from your account until you
have reconfirm your billing information on file.
Download
the attachment
ChaseOnline_DocNo094756.htm to
reactivate your
Bank account
now.
Thank You.
Note: Failure to Verify/Confirm Online
Banking account
within 48hrs may result in further Account Suspend or eventual
account closure.
Sincerely, ....................
Thank You
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� 2016
JPMorgan Chase &
Co.
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E-mail Example #2
Note: This is a service message with information related to your
Chase account(s). It may include specific details about
transactions, products or online services. If you recently
cancelled your account, please disregard this message.
Dear Chase Customer:
We believe that working together is the best way to safeguard
against financial fraud. We have a team of dedicated
fraud experts working 24/7 to prevent, detect and
investigate fraud and we work closely with industry
associations, government and law enforcement. We invest
in emerging and new technologies and maintain rigorous
security procedures to ensure that you can enjoy doing
business with us in a safe and secure environment.
To ensure that your account is not compromised, Click on verify
your information. Our Privacy Principles, within our
Privacy Policy, describe how we collect and use client
information, how it may be shared and with whom, our
security practices and your choices.
Click
here to get started
NOTE: Please don't reply directly to this automatically-generated
e-mail message.
If you have questions, please call the Customer Service number on
the back of your credit card.
Thanks again for using online payments.
Sincerely,
Cardmember Services
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E-mail Example #3
From: Chase Online <smrfschase@emailonline.com>
To: Sent: Monday, August 24, 2015 10:01 PM
Subject: New Message from Chase Online(SM)
Dear
Chase Customer,
We
recently reviewed your account, and noticed that your Chase
account details needs to be updated.
Due to
this, you are requested to follow the provided steps to confirm
your Online Banking details for the safety of your accounts.
Secure
your Chase Account details now.
Click Here For Account Review
Thank you, Chase Online
Security Team
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For more information about phishing, see this page.
For a comprehensive list of national and international agencies to report scams, see this page.