How to Report a Fraud or Scam in Australia
If you have observed a scam or been the victim of a scam, spam or fraud in Australia and want to report it for enforcement, here is a list of where to report different types of scams. In some cases there is more than one agency to contact. Some scams fit into more than one category, also.
Be sure to contact your bank or credit card company if you have given out credit card numbers, bank account information, etc.
And we will track and post more examples, so please forward a copy to us - see the email address at the top of this page or cut and paste the email into our feedback form!
How to report different types of scams:
Reporting Scams, Frauds and Crimes in Australia Australia Scamwatch
The Australian Competition and Consumer Commission (ACCC) is the only national agency dealing with general consumer protection and restrictive trade practices matters. The SCAMwatch website is published and maintained by the ACCC.
You can report a scam to the ACCC electronically by filling out the report a scam form below. This form will go directly to the ACCC's Infocentre staff.
You can also report a scam by phoning the ACCC Infocentre on 1300 302 502. The Infocentre is staffed between the hours of 8.30 am and 6 pm.
- Spam: - email@example.com or Formal spam complaint form or ACMA Spam Reporting System - to report foreign spam (or of unknown origin), for Australian residents.
- Scams from interstate or overseas'contact the ACCC
- Financial and investment scams'contact ASIC
- Banking and credit card scams'contact your bank or financial institution
Local scams'contact your local office of fair trading (consumer affairs
New South Wales
- Reporting spam emails'contact ACMA
- Reporting fraud, theft and other crimes'contact the police
- Australian Securities and Investment Commission
- Consumers online (Australian Government)
- The Australian Communications Authority monitors the compliance of the legislation in Australia. Visit their website, if you would like to report/complain about spam, or obtain more information on spam laws, spam reduction, and internet security.
- Ministerial Council on Consumer Affairs, Australia
- South Australia Office of Consumer and Business Affairs
- Western Australia Department of Consumer and Employment Protection - Scamnet
- Consumer and Employment Protection, Government of Western Australia
- Commerce Commission
- Consumers' Institute of New Zealand, Inc.
- Ministry of Consumer Affairs, New Zealand
- NZ Securities Commission
- NZ Serious Fraud Office
- For more information about lotteries and gaming laws in New Zealand visit the Department of Internal Affairs website.
And please let us know about any suspicious calls or emails you receive. We look for patterns so that we can alert the authorities and victims to new scams, before it is too late!