How to Report Scams and Frauds in Georgia
Government agency resources: phone numbers, links to their
websites and contact email addresses
How to report scams, frauds, schemes and crimes in Georgia
Most scams violate federal laws and regulations, but a few are investigated
by state or local authorities. In general, if a scam uses the national
services, like the US mail postal service, that would be reported to the related
national agency, like the USPS, (see
this page for reporting federal agencies). Scams involving businesses and
scammers operating from a location within a state's borders would often be
reported to a state agency. City, county, regional, and state consumer offices offer a variety of
important services. They might mediate complaints, conduct investigations,
prosecute offenders of consumer laws, license and regulate professional
service providers, provide educational materials and advocate for consumer
rights. To save time, call before sending a written complaint. Ask if the
office handles the type of complaint you have and if complaint forms are
provided. See the Georgia list of state agencies below:
Georgia Scam Reporting Agencies and Consumer Protection Offices
State Consumer Protection Offices
- Georgia Governors Office of
Georgia Governors Office of Consumer Affairs
2 Martin Luther King, Jr. Dr., SE
Atlanta, GA 30334-9077
Phone Number: 404-651-8600
Toll-free: 1-800-869-1123 (GA)
The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.
- Department of Banking
Address: Department of Banking and Finance
2990 Brandywine Rd., Suite 200
Atlanta, GA 30341-5565
Phone Number: 770-986-1633
Toll-free: 1-888-986-1633 (GA)
Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.
- Insurance and Safety Fire Commissioner
Address: Insurance and Safety Fire Commissioner
Two Martin Luther King, Jr., Dr.
West Tower, Suite 704
Atlanta, GA 30334
Phone Number: 404-656-2070
Toll-free: 1-800-656-2298 (GA)
Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.
of the Secretary of State Address:
Office of the Secretary of State
Division of Securities and Business Regulation
237 Coliseum Dr.
Macon, GA 31217-3858
Phone Number: 478-207-2440
State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.
- Public Service
Address: Public Service Commission
Consumer Affairs Division
244 Washington St., SW
Atlanta, GA 30334
Phone Number: 404-656-4501
Toll-free: 1-800-282-5813 (GA)
General Precautions and Recommendations- What to do with suspicious emails:
- Only open email or IM attachments that come from a trusted source and that are expected
- Use an anti-virus/anti-spam package (we recommend Norton 360 or Norton Internet Security scan all attachments prior to opening. Click here to see Norton 360 2013 on Amazon.com .
- Delete the messages without opening any attachments
- Do not click on links in emails that come from people you do not know and trust, even if it looks like it comes from a company you know.
- Keep your anti-virus software up to date
- Keep your operating system up to date with current security patches. Click here for an article that describes how to do this.
And please let us know about any suspicious calls or emails you receive. We look for patterns so that we can alert the authorities and victims to new scams, before it is too late!