How to Report Scams and Frauds in North Carolina
Government agency resources: phone numbers, links to their
websites and contact email addresses
How to report scams, frauds, schemes and crimes in North Carolina
Most scams violate federal laws and regulations, but a few are investigated
by state or local authorities. In general, if a scam uses the national
services, like the US mail postal service, that would be reported to the related
national agency, like the USPS, (see
this page for reporting federal agencies). Scams involving businesses and
scammers operating from a location within a state's borders would often be
reported to a state agency. City, county, regional, and state consumer offices offer a variety of
important services. They might mediate complaints, conduct investigations,
prosecute offenders of consumer laws, license and regulate professional
service providers, provide educational materials and advocate for consumer
rights. To save time, call before sending a written complaint. Ask if the
office handles the type of complaint you have and if complaint forms are
provided. See the North Carolina list of state agencies below:
North Carolina Scam Reporting Agencies and Consumer Protection Offices
State Consumer Protection Offices
- North Carolina Department
of Agriculture and Consumer Services
Address: North Carolina Department of Agriculture and Consumer Services
1001 Mail Service Center
Raleigh, NC 27699-1001
Phone Number: 919-707-3000
- North Carolina Office of the
Address: North Carolina Office of the Attorney General
Consumer Protection Division
Mail Service Center 9001
Raleigh, NC 27699-9001
Phone Number: 919-716-6000 919-716-0058 (in Spanish)
Toll-free: 1-877-566-7226 (NC)
The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.
Commissioner of Banks
Address: Commissioner of Banks
4309 Mail Service Center
Raleigh, NC 27699-4309
Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.
- Department of Insurance
Address: Department of Insurance
Consumer Services Division
1201 Mail Service Center
Raleigh, NC 27699-1201
Phone Number: 919-807-6750
Toll-free: 1-800-546-5664 (NC)
Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.
Secretary of State
Address: Secretary of State
PO Box 29622
Raleigh, NC 27626-0622
Phone Number: 919-733-3924
Toll-free: 1-800-688-4507 (Investor Hotline)
State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.
- Utilities Commission
Address: Utilities Commission
4325 Mail Service Center
Raleigh, NC 27699-4325
Phone Number: 919-733-9277
General Precautions and Recommendations- What to do with suspicious emails:
- Only open email or IM attachments that come from a trusted source and that are expected
- Use an anti-virus/anti-spam package (we recommend Norton 360 or Norton Internet Security scan all attachments prior to opening. Click here to see Norton 360 2013 on Amazon.com .
- Delete the messages without opening any attachments
- Do not click on links in emails that come from people you do not know and trust, even if it looks like it comes from a company you know.
- Keep your anti-virus software up to date
- Keep your operating system up to date with current security patches. Click here for an article that describes how to do this.
And please let us know about any suspicious calls or emails you receive. We look for patterns so that we can alert the authorities and victims to new scams, before it is too late!