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Email Scam: Did you receive an Email claiming Your account on hold

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Have You Received a Scam Email?
Amazon, claiming Your account on hold

Did you receive an email claiming to be from Amazon, claiming Your account on hold? Did they then instruct you to "Verify and update your account information" or something similar?

Well, don't fall for it.  It is a scam, and if you call them back or follow their instructions you will lose money and possibly your identity! The people behind this are the worst kind of human scum; willing to do anything to scare, threaten, lie, cheat and steal money from anyone, including the elderly and poor. They usually operate out of Nigeria, China, Russia and even some developed western countries. Attachments typically include malware to infect your computer, tablet or phone and allow the scammer to capture your passwords. The links do not go to Amazon.com, they go to http://aishkadg.luaoemakzd.com/.

See another version of this scam here. And another version here.


  1. Report received, December 17, 2020:

    From: A m a z o n ​

    Sent: December 17, 2020 1:22 PM
    To: customer@live.com <customer@live.com>
    Subject: Re: Your A‌m‌a‌z‌o‌n account statement is available: Your account on hold : Thursday, December 17, 2020.

     

    Unauthorized use of actions, please see the instructions below.

                                                               

     

     

     

     

     

    Dear Customer,

    Amazon take the security of your account very seriously. For your protection, we have suspended your account because we detected unusual sign in activity on your account. 

    Please verify and update your account information immediately before 24 Hours, so you can continue to enjoy all the benefits of your Amazon account or be permanently suspended.

     

     

     

    Verify Account

     

     

    We hope to see you again soon!

    Thank you
    Amazon 

     

     

     

    @ 2020 Amazon.com Inc. All rights reserved

     

     

     

     

    Amazon cares about your privacy. To learn more, please review our Privacy Policy.

    This email was sent using Marketo. Manage Your Email Preferences| Manage Your Profile| Unsubscribe

    Amazon | 410 Terry Avenue N, Seattle, WA 98109-5210 | Reference: 28807921

     

    Note: that this message has been sent to your e-mail.

     

     

Information About Amazon, claiming Your account on hold

There are several websites that focus on reports of scam Emails.

The links below go to pages on these other websites were you can read reports about the scams associated with this phone number (Amazon, claiming Your account on hold):

 

It is a scam

Don't fall for it.  It is a scam.

What to do

Report the scam to Amazon

To report a scam email to Amazon, submit a scam report to Amazon.

You may also forward phishing emails and other suspected forgeries directly to Amazon at stop-spoofing@amazon.com.

Amazon also has the following direct links for specific situations based on how you have responded to email.

Report unsolicited packages received

Report Gift Card Fraud/Abuse

 

Protect yourself

Do not unsubscribe: Never follow instructions contained in a forged email that claim to provide a method for unsubscribing. Many spammers use these unsubscribe processes to create a list of valid, working email addresses. Use the features in Seller Central to track your orders: The Sold, Ship Now email notification is a useful tool. However, you can find the most accurate and up-to-date information for your orders using the Manage Orders feature in your seller account.
If an offer sounds too good to be true, it probably is: Sometimes phisher emails will offer you deals, such as a discount or a free item, in return for completing a simple task, (for example, signing in to your seller account). We recommend that you never sign in to your seller account by clicking on a link embedded in email.

Do not:

  • Call the telephone number.
  • It might be a for-fee premium-line scam similar to a 900 number that could cost you money. Also, by calling, you are confirming that your telephone number is real and you are a potential idiot, meaning you will get many more scam calls in the future.
  • Click on any links in the email.
    You may be installing malware. And by clicking on the links, you confirm that your email address is active and being read. you will see a big increase in future scam emails.
  • Reply to the email. Again, you will just be confirming that your email address is real. Just delete the email.

Apple offers the following advice:

If you get a suspicious Email:
Scammers spoof phone numbers and use flattery and threats to pressure you into giving them information, money, and even iTunes gift cards. Always verify the caller's identity before you provide any personal information. If you get an unsolicited call from someone claiming to be from Apple, hang up and contact us directly.

Microsoft says:

Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems.
Scammers may call you directly on your phone and pretend to be representatives of a software company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They can then ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can misrepresent normal system output as signs of problems.

Cybercriminals don't just send fraudulent email messages and set up fake websites. They might also call you on the telephone and claim to be from Microsoft. They might offer to help solve your computer problems or sell you a software license. Once they have access to your computer, they can do the following:

Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.

More information

There are several websites that focus on reports of scam Emails.

The links below go to pages on these other websites were you can read reports about the scams associated with this phone number (855-687-1444, claiming This is Microsoft. This call is to inform you that your Microsoft license key has expired):

Related Scams

There are a number of common telephone scams, such as:

and some new and as yet, uncommon scams.

Information About Specific Phone numbers

There are several websites that focus on reports of scam Emails. See these:

What to do about it

See these pages for guidance as applicable to your specific situation:

 

For a comprehensive list of national and international agencies to report scams, see this page.