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Try to Return the CD's and "free" book to Bruce A. Berman from his Website - Here's What Happens!
What happens if you try to return the Bruce A. Berman "free" book and definitely NOT-FREE cd's, using their online live agent website? Bruce A. Berman and his stooges don't like to take no for an answer, even from the poor and handicapped. Below is an actual letter we received January 27, 2007 that proves this:
To File a Complaint:
If you feel you have been scammed by Bruce A. Berman - be sure to file a complaint online with the Better Business Bureau - just click this link: www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13209187 and look for "File a Complaint" near the bottom right corner of the page
I realized today when I first saw the charge of $99.90 that I was a victim of the Bruce Berman scam. I read your web site article too late. I have no speaking voice due to failed surgery and I was looking for a way to earn money with just a computer and no voice. The Berman "kit" was no help there and I don't see how it could be of value to anyone.
To your knowledge, do I have any recourse? That is, do you know of ANYTHING I can or should do beyond having someone make the phone call and trying to get the price reduced? (By the way, do you know that "not toll free" number to talk to the Indian-sounding woman? I can't find it on the web sites.) Also, if I take more than thirty days to call -- which I did because I didn't realize I was scammed until the big bank card debit was made -- am I forced to pay the full amount?
Note: as I was typing this email I was interrupted by a "live chat" from "Mark Atkins". The text of the exchange follows:
Mark Says: Hey wait! We hate to see you go without taking advantage of Bruce A Berman's Money Making FREE Book and CD OFFER... If you Act Now Bruce will add in as a ONE TIME ADDED SPECIAL BONUS his new eBay Instant Income CD for FREE! That's $150 in Life Changing products all Three for FREE! Just CLICK HERE.
Mark Says: Please type 'HI' or 'HELLO' in the space below to let me know you are there...
Mark Says: Just let me know you are there...
Mark Says: Whenever you are ready, just type 'HI' or 'HELLO' and we can get started...
You: Hello
Mark Says: Hi, thanks for chatting with me...You can make $5,000 $10,000 $15,000 a month or more from the comfort of your own home!
Bruce will give you his "Making Money" CD, His best selling book "I Got Here. You Can Too! And his all new eBay Instant Income CD for FREE!
Just CLICK HERE
Mark Says: To take advantage of this last minute offer CLICK HERE and fill out the page in order to take advantage of this last-minute secret offer!
Mark Says: Would you like to take advantage of this last-minute offer?
You: I just realized today that I was scammed; the CDs are expensive!
Mark Says: This reduced shipping cost -- just $3.95 to cover shipping on Bruce A Berman's money making book and CD -- is only available through this chat and for a limited time.
Mark Says: Would you like the link to the reduced cost order page?
You: Are you a computer?
Mark Says: I'm a real person.
You: As I say. I was scammed.
Mark Says: Bruce is so sure that this will work for you that we'll send you his money making Book and CD package FREE!
Mark Says: For the reduced cost of shipping, just $3.95, think of what you have to gain :) Just CLICK HERE.
You: Do you know the phone number of the Indian-sounding lady...
Mark Says: Crystal Sechrist make $10,000 is the first 30 days following the simple instructions set out in Bruce's book and CDs. If ordinary people can do this you can do.
You: ...who handles returns?
Mark Says: Would you like the link back to the order page?
Mark Says: Our guarantee to you is very simple, If you don't make money or are unhappy for any reason with the free book and CD within 30 days from our shipping date simply call our toll free number: 1 (877) 237 6265 and arrange for a refund of your shipping and handling fee.
Mark Says: You can call any time of day, seven days a week twenty four hours a day. We are giving you these three products for free as a thank you for considering the entire Aggressive WealthSM program.
Mark Says: Take up to 30 days and decide if you want to keep the balance of the Aggressive WealthSM program, if you elect not to take advantage of this exceptional offer and you decide you do not want to keep the balance of the Aggressive WealthSM program, simply call our toll free number (within 30 days from our shipping date) to process your cancellation and we will cheerfully give you a return authorization number and cancel your order and you will owe nothing.
You: Too late. I just read the article by Consumer Fraud Reporting.
Mark Says: Can I interest you in this fantastic offer?
You: You should be ashamed of yourself.
Mark Says: For more information or customer support please feel free to email Bruce at sales@BruceABerman.com or CLICK HERE.
You: What is the phone number of the "Indian-sounding wonman"?
^ * * Here, he disappeared. That is, the "Live chat" screen no longer said "Agent is typing". I still think it was a computer because it went too fast and made no typing errors. * * *
Ken S.
