FedEx Scam Email - Important: Your FedEx Delivery Changed

FedEx Scam Email - Important: Your FedEx Delivery Changed

Scammers NEVER stop trying to scam you.  This email, claiming to be from FedEx saying "Important: Your FedEx Delivery Changed", "We’re sorry your package was lost" or "We missed the mark. We would like to make it right." is an obvious fraud.

For one thing, all the links go to http://psfconnection.comDoes that sound link FedEx to you?

FedEx is the lastest subject of the scammers. In this new scam you get an email  with your name from Fedex (or another delivery service) and a tracking number. There is a link to click on (DON'T) to "set your delivery preferences. Do not click on the link. Whenevert you have any questions about a tracking number, go to the main website of the shipping company and search the tracking number yourself!

NEVER click on the links in the email, nor respond to it. Just delete it. If you hover over the link the email you receive, you will see it goes to some website you have never heard of, like:

http://psfconnection.com

FedEx sent out a warning via Twitter about the scam. At right (or below) is an example screenshot of the FedEx's warning about the scam..

Also see

• FedEx email: DeIivery FaiIed--RescheduIe FC42-AF By Midnight Tonight!
• Your delivery will be sent back - scam

And here is one version of the scam:

From: parcel from FedEx <parcelfromfedex@psfconnection.com>
Sent: Thursday, April 9, 2026 11:50 AM
To: j<your email address>
Subject: Important: Your FedEx Delivery Changed

 

FedEx Service Resolution We’re sorry your package was lost. To make this right, FedEx is extending a premium goodwill gift at no cost to eligible recipients. Choose one item, complete secure verification, and your selection will be shipped directly to the address on file. Choose your complimentary gift Apple AirPods Compact, everyday listening with easy pairing and dependable portability. Apple Watch A premium wearable for everyday organization, activity, and convenience. Beats by Dre Comfortable, high-impact audio designed for daily use and travel. How it works • Select one gift option • Complete secure verification • Confirm your shipping details • Receive direct delivery to your address on file Claim window This service recovery offer remains available for 14 days. After verification, your selected item will be prepared for shipping as a goodwill resolution from FedEx. We recognize the inconvenience caused by this failed delivery experience. This offer is intended to provide a straightforward, premium resolution with a single secure confirmation step. View Your Delivery Options FedEx appreciates your patience and the opportunity to restore confidence in your delivery experience.

I was thinking about that question earlier, and honestly I would keep it simple and not overplan it.
If the afternoon is free, I would start with a short walk, then stop somewhere quiet and let the rest figure itself out naturally.
I always find that when I try to schedule every detail, I end up missing the part that actually feels enjoyable.
It might be better to pick one place everyone can find easily, send a quick note, and let people arrive when they can.
If the weather shifts, I would just move indoors and keep the same relaxed idea.
I have learned that most people remember how easy it felt, not whether every piece matched some big plan.
So my vote is for low pressure, good conversation, and just enough structure to keep it from turning chaotic for everyone involved.

I meant to answer sooner, but I wanted to think about it a little first because I did not want to send a rushed reply.
My first thought is that you should probably trust your own pace instead of trying to force a decision tonight.
Whenever I feel stuck, I try doing one easy thing with my hands, like cleaning a shelf or watering plants, and the rest starts to feel less tangled.
It sounds ordinary, but that bit of movement usually clears my head faster than sitting there turning the same idea around for an hour.
If you want another opinion tomorrow, send me the outline and I will look through it carefully.
I am happy to help trim it down, reorganize it, or just say which parts feel strongest.
Sometimes all you need is someone else reading it with fresh eyes and saying, yes, this already makes sense.

I meant to reply sooner, but the week got oddly busy in that quiet way where nothing dramatic happens and yet the day disappears before I notice it.
I did end up trying that route through the park, and it was better than I expected because it had just enough shade and almost nobody else was there.
The funniest part was realizing I had been avoiding it for no clear reason other than habit. I think that happens with a lot of things, especially small routines.
I also finally sorted through the stack on my desk and found the note I thought I had lost, which made me feel more organized than I really am.
If next week stays calm, I want to keep that momentum going and finish the few lingering tasks I keep moving from one day to the next without much progress.

Another version:

I was thinking about what you asked, and I do think the routine matters more than motivation most days.
When I wait to feel perfectly ready, I end up circling the thing instead of doing it, which wastes even more energy.
Lately I have been keeping the first step almost laughably small, just enough to remove the excuse that it is too much.
Once I begin, the rest seems less dramatic and I usually keep going longer than I expected.
I also stopped assuming an off day means everything is slipping. Sometimes it just means I slept badly or tried to do too much without pausing.
It helps to reset quietly and come back rather than turning one messy afternoon into a grand statement about the entire week.
I know that sounds basic, but it has been surprisingly useful.
If nothing else, it gives me a steadier way to continue without arguing with myself about it for hours.

What to do:

1. Send us a copy by copyting and pasting it into the reporting form here:
2. Report it to FedEx by forwarding it to abuse@fedex.com. 
3. You can also report it to the Internet Crime Complaint Center 
4. and to your state Attorney General's office.

FedEx's Warning and help

FedEx, on their website here, http://www.fedex.com/ng/about/fraudulent_use.html, says:

• Watch for text messages or emails saying there's a problem with your FedEx shipment.
• Use secure payment methods to pay for your shipments. Don't wire money or send money orders or cash. Using secure payment methods also makes it easier to dispute a fraudulent charge.
• Keep your FedEx account and credit card numbers safe, and don't share them.
• Avoid using public computers to send sensitive information or log in to your accounts.
• Update your computer, browser, and software as needed.

 

Unauthorized use of FedEx� Business Names, Service Marks and Logos
FedEx has been alerted to the unauthorized use of its business names, service marks and logos by persons or companies fraudulently representing themselves as FedEx or as representatives of FedEx.
Millions of fraudulent e-mails and sms messages are deployed daily. They claim to come from a wide variety of sources, and some claim to be from FedEx or representing FedEx. Fraudulent e-mail and sms messages, often referred to as "phishing" or brand "spoofing," are becoming increasingly common. These types of messages often use corporate logos, colors and legal disclaimers to make it appear as though they are real. They are sent in an attempt to trick people into sending money and providing personal information such as usernames, passwords and/or credit card details, and for the purpose of committing theft, identity theft and/or other crimes.

Recognizing Phishing Scam E-mails and sms messages
Recognizing phishing scam e-mails and sms messages is key to protecting yourself against such theft and other crimes. Indicators that an e-mail or sms message might be fraudulent include:

• Unexpected requests for money in return for delivery of a package or other item, personal and/or financial information, such as your Social Security number, bank account number, or other identification.
• Links to misspelled or slightly altered Web-site addresses. For example, variations on the correct Web-site address fedex.com, such as fedx.com or fed-ex.com.
• Alarming messages and requests for immediate action, such as "Your account will be suspended within 24 hours if you don't respond" or claims that you've won the lottery or a prize.
• Spelling and grammatical errors and excessive use of exclamation points (!).

FedEx does not request, via unsolicited mail, e-mail or sms messages, payment or personal information in return for goods in transit or in FedEx custody. If you have received a fraudulent e-mail or sms message that claims to be from FedEx, you can report it by forwarding it to abuse@fedex.com.
If you have any questions or concerns about services provided by FedEx, please review our services at FedEx Services or contact FedEx Customer Service.